phttaya is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have over your information.
A quick overview of how phttaya handles your data. The full policy is detailed below.
All data transmitted between your device and phttaya is protected by industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text.
phttaya does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate the platform, verify your identity, and improve your experience.
phttaya players have the right to access, correct, and request deletion of their personal data. You can manage your communication preferences and data settings directly from your account dashboard.
phttaya processes personal data in compliance with applicable Philippine data protection laws and PAGCOR regulatory requirements. We maintain strict internal data governance policies to ensure ongoing compliance.
phttaya uses cookies and similar technologies to improve platform performance and personalize your experience. We are transparent about what cookies we use and give you control over non-essential cookies.
You can opt out of phttaya marketing communications at any time. Simply update your notification preferences in your account settings or contact our support team and we will action your request promptly.
phttaya ("phttaya," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the phttaya platform, accessible at https://phttaya.org (the "Platform"). This Privacy Policy ("Policy") describes how phttaya collects, uses, stores, shares, and protects your personal information when you access or use the Platform, including when you register an account, make deposits or withdrawals, participate in games, or contact our support team.
This Policy is intended to be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By using the phttaya Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
If you do not agree with the terms of this Policy, please discontinue your use of the Platform immediately. For any privacy-related questions, you may contact us at the details provided in Section 15 of this Policy.
For the purposes of applicable data protection legislation, phttaya acts as the data controller in respect of the personal data it collects from users of the Platform. As data controller, phttaya determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
phttaya operates under the regulatory oversight of PAGCOR (Philippine Amusement and Gaming Corporation) and processes personal data in accordance with applicable Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
When you register a phttaya account, we collect information necessary to verify your identity and comply with our Know Your Customer (KYC) obligations. This includes:
To process deposits, withdrawals, and comply with anti-money laundering (AML) regulations, phttaya collects:
phttaya collects data related to your use of the Platform, including:
When you access the phttaya Platform, we automatically collect certain technical information, including:
If you contact phttaya's customer support team, we retain records of those communications, including live chat transcripts, email correspondence, and any documentation you provide in connection with a support request.
phttaya collects personal data through the following means:
phttaya uses your personal data for the following purposes:
phttaya processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
phttaya does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information with the following categories of recipients, strictly as necessary:
phttaya engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, fraud detection services, and cloud infrastructure providers. These providers are contractually bound to process your data only on phttaya's instructions and in accordance with applicable data protection law.
phttaya may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or other government authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of phttaya's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
phttaya retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specifically:
Upon expiry of the applicable retention period, phttaya will securely delete or anonymize your personal data in accordance with its data disposal procedures.
phttaya implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While phttaya takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, phttaya will notify you and the relevant authorities as required by applicable law.
phttaya uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies may affect the functionality of the phttaya Platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights in relation to your personal data held by phttaya:
To exercise any of these rights, please contact the phttaya support team using the details in Section 15. phttaya will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
phttaya does not knowingly collect personal data from individuals under the age of 21. The Platform is strictly intended for adults aged 21 and above, in accordance with Philippine gaming regulations. As part of the registration process, phttaya requires all users to confirm their age and may request supporting documentation to verify this.
If phttaya becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on phttaya, please contact us immediately at the details provided in Section 15.
phttaya primarily stores and processes personal data within the Philippines. In certain circumstances, your data may be transferred to and processed by service providers located in other countries, for example where phttaya uses cloud infrastructure or third-party technology providers with operations outside the Philippines.
Where such transfers occur, phttaya ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to process your data to the same standard required under Philippine law. By using the phttaya Platform, you consent to such transfers where they are necessary for the provision of our services.
phttaya reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered users by email or by posting a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy will always reflect the most recent revision.
Your continued use of the phttaya Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how phttaya protects your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way phttaya handles your personal data, please contact our Data Privacy team. We are available 24 hours a day, 7 days a week.
Email: [email protected]
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. For more information, visit the NPC's official channels.
For responsible gaming concerns, please visit our Responsible Gaming page. For our full user agreement, see our Terms & Conditions.
Now that you know how phttaya protects your privacy, join thousands of Filipino players enjoying a secure, PAGCOR-regulated gaming experience. Fast GCash payouts, 256-bit encryption, 21+ only.